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Thank you for your interest in the Reklamio complaint system. We will contact you in the next few days.
SERVICES INCLUDED
Hosting services
The price of the system also includes professional hosting on a server with a high-speed backup connection to the Internet backbone network with optimised server configuration for operating the complaint system.
- Regular data backup
- 24/7 server and application monitoring
- Guaranteed availability (SLA) > 99.93%
- Disk space 5 GB
- Very high server availability ensured by branded hardware
- Operation of server traffic statistics
Service & helpdesk
For the project we will arrange all services related to its operation and provide services for its further development.
- Licence lease for operation of complaint system
- Regular updates of the complaint system core
- Monitoring app load and any attacks from the Internet
- Helpdesk service for request resolution and technical support
Training and setup
We will arrange initialisation and basic system setup and provide you and your team with the necessary training to use it effectively. At your request, we can also perform a bulk import of users or import products into the database.
- Basic setup of the complaint system
- Bulk import of users, products and other data
- Training for working with the complaint system
Project manager
The Reklamio system includes the services of a project manager, who will always be available to you and who is ready to deal with any requests concerning modification or expansion of the complaint system together with you.
- Planning and strategy
- Coordination and management
- Consultation and solution proposals